Frequently Asked Questions

Modern Age is a health and wellness company that gives you the tools and guidance to take control of how you age. Our holistic, evidence-based platform provides the treatments, products, diagnostics, and advice to help you feel great at every age.

You can reach us by phone in our clinic during operating hours or by email 24 hours/7 days per week.

Phone: (646) 493-9950 | Email: info@modern-age.com

Modern Age supports aging wellness needs across skin, hair, hormone, metabolic, cognitive, and bone health. We chose each category deliberately with a holistic approach to the most common concerns. The first signs of aging typically appear in your skin. Hair loss coincides with life events such as stress, hormonal changes, pregnancy, and aging. 40% of women report seeing hair loss by the age of 40. A focus on bone density earlier can set you up for success in later life. Hormones impact every aspect of our lives: from how we wake to how we sleep, our mental clarity, our libido, our energy, our appetite, and our moods. When something with our hormones is off, it usually shows up as a problem with something else — exhaustion, weight gain, hair loss, skin tone, and texture. Addressing these problems starts with focusing on the root cause. Our goal is to help our customers not just treat symptoms but also understand what’s causing those symptoms, particularly as our bodies change as we age.

Our top treatments are our Aging Wellness Assessment, Weight Loss Treatment, Hormone Therapy for Women, Botox & Wrinkle Relaxers, IV Drip Therapy: Energy, and IV Drip Therapy: Stress.

Modern Age helps customers in their 30s and up with aging needs. Anyone with a concern or question about their aging wellness can book a free consultation with Modern Age.

Aging is a gender-agnostic journey. Modern Age’s approach is one of inclusivity. We can help anyone take control of their aging wellness journey with treatments, prescriptions, and over-the-counter products.

Subjective age is how old you feel. A growing body of research shows that lowering your subjective age leads to better outcomes — better memory, greater strength, and younger brain age, to name a few. Many factors contribute to how old you feel. At a high level, they fall into categories that impact your visible age, psychological age, and lifestyle age. We will soon offer an assessment that determines your subjective age and gives personalized recommendations to help address areas in your control.

Yes!  On the Modern Age team, you will partner with world-class medical professionals and technologists to combine engaging digital experiences with one-of-a-kind clinical studios. Check out our open roles here.

No, at this time, we do not offer gift cards.

Please visit the Aging Wellness Assessment page to learn more.

You may see us at one of our NYC clinics or virtually.

Learn more about the Optimization Program.

A Modern Age clinician will work to understand your goals and then create a personalized plan that addresses multiple aspects of the aging process, including skin & hair health, hormones, metabolism, and other biological factors.

For our general consultations, you will see one of our board-certified physicians. You can learn more about our clinicians here. 

If you are located in NY, FL, MA, PA, IN, WA, IL, CO, NJ, and CT at your desired consultation, you can book a virtual consultation. We are continually expanding our services to new areas, so check back often for updates or sign up for our newsletter to learn more about when we’ll be available in your area.

Yes, you must create an account to schedule a consultation or treatment.

Our virtual and in-person consultations are free of charge.

Please book a general consultation in person in our clinic or virtually to get started. In this consultation, a Modern Age physician will discuss your goals and then create a personalized plan that addresses multiple aspects of the aging process.

Navigate to the prescription page you are interested in and click the get started button. Our simple booking tool will help you schedule a virtual or in-clinic appointment. Our clinicians will determine the right next steps for you. 

Costs of prescriptions vary widely depending on the medication but your clinician will discuss the costs with you during your consultation if the medication is determined to be right for you.

At this time, Modern Age is not accepting insurance.

You must have an in-person or virtual consultation with an MA clinician to obtain a skin or hair prescription. Once completed, we will send you an email asking you to confirm your order and submit payment.

For weight loss and hormone medications, you must complete our Aging Wellness Assessment, determine the quality of the medication, and opt into our Optimization Program for ongoing care and guidance.

We do not currently offer recurring subscriptions. In order to place a refill, please reach out to us at info@modern-age.com and we will place a refill order on your behalf.

Our pharmacy partner is Curexa Pharmacy. Here are their two locations.

Curexa® Compounding Rx Services
3007 Ocean Heights Ave. Egg Harbor Township, NJ 08234 p. 855.927.0390 f. 855.927.0392

Curexa® Rx Services
236 E Jimmie Leeds Rd, Suite C. Galloway, NJ 08205 p. 855.927.0390 f. 855.927.0392

We offer prescription medication across the hair, skin, and hormone areas of aging. Please schedule a consultation with a clinician to learn more.

We chose each treatment deliberately with a holistic approach to the most common aging concerns. Our goal is to help our customers not just treat symptoms but also understand what’s causing those symptoms, particularly as our bodies change as we age. To learn more about our complete offerings, visit our "treatments" dropdown in the navigation.

Visible results depend on which treatment you select. Refer to the commonly asked questions section of the treatment page or speak with your clinician.

You do not need to tip after your treatment with us. We appreciate you coming in and look forward to seeing you again soon.

At this time, we do not offer payment plans. Treatments must be paid in full at the time of service.

For treatment-specific questions, please see each treatment page in the common questions section. If you’d like to connect further, don’t hesitate to reach out to us by phone at (646) 493-9950 or email at info@modern-age.com and we’d be happy to assist.

The best way to schedule a follow-up treatment (or any appointment) is to book on our website.

You will receive an email with appointment preparation information before you arrive for your appointment. Depending on the treatment, the instructions may arrive the day before your appointment or up to a week prior. If you still have questions, please get in touch with us by phone or email.

You will receive information from your clinician at your appointment. In addition, we will email you your post-appointment care instructions and schedule a follow-up with your care provider if necessary.

Our Upper East Side clinic is located at 1296 3rd Avenue, New York, NY 10021

We aim to create a peaceful, supportive, and educational environment at Modern Age. A clinician will discuss your aging wellness plan and tools to help you feel better, age well and administer your treatment. Afterward, feel free to take a moment to relax at our refresh station and test various products. On your way out, a clinician can walk you through our retail store and help you build a routine that meets your wellness goals.

When you visit our clinic, Modern Age charges your card when you check out. If you are placing an e-commerce order, Modern Age authorizes your payment method when placing your order, and this amount might appear pending on your credit card statement. We will charge your card once your order ships to you.

We accept Visa, Mastercard, American Express, Discover Card and Apple Pay.

No, at this time we are not accepting insurance.

Yes, you can use your FSA card to pay for products at Modern Age. When you buy these items with your FSA card, keep the receipt to prove you spent the funds on qualifying items. Modern Age sells SPFs and some other qualifying products.

Modern Age does not store your credit card information ourselves. We use a 3rd party payment processor, Stripe, who is PCI compliant to store and process all credit card information.

At Modern Age, we have an exceptional clinical staff with a wide range of expertise. You can learn more about them here.